Welcome to Fruityments. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. Please read them carefully.
1. Introduction
Fruityments provides handcrafted fruit arrangements and related products. These Terms outline the rules and regulations for the use of our website and the purchase of our products.
2. Acceptance of Terms
By accessing our website or placing an order, you accept these Terms in full. If you disagree with any part of these Terms, you must not use our website or services.
3. Eligibility
You must be at least 18 years old to use our website and purchase our products. By using our website, you represent and warrant that you are of legal age to form a binding contract.
4. Orders and Payment
- Order Placement: Orders can be placed through our website. You must provide accurate and complete information during the order process.
- Payment: Payment is required at the time of order placement. We accept various payment methods, including credit/debit cards and online payment gateways.
- Order Confirmation: Once your order is placed, you will receive an order confirmation via email.
5. Delivery Policy
- Delivery Area: We deliver only within the twin cities of Islamabad and Rawalpindi.
- Delivery Time: Delivery times may vary based on your location and order volume. We strive to deliver your order promptly.
- Free Delivery: Free delivery is available within a 5km radius of G-11.
- Delivery Charges: Delivery charges may apply based on your location and will be specified at the time of order placement.
6. Cancellation and Changes
- Order Cancellation: Orders can be canceled within 1 hour of placement by contacting our customer service team.
- Order Changes: Changes to orders must be requested within 1 hour of placement. We cannot guarantee changes after this period.
7. Return and Refund Policy
- No Returns or Refunds: Due to the perishable nature of our products, we do not accept returns or offer refunds. Please refer to our Refund Policy for more details.
- Exceptions: Exceptions may be made for damaged or incorrect products. Contact us immediately if you encounter any issues.
8. Product Quality and Freshness
We are committed to providing the highest quality and freshest products. Our fruit arrangements are crafted from fresh ingredients and should be consumed immediately or stored as instructed.
9. Use of Website
- License: Fruityments grants you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.
- Prohibited Uses: You agree not to use our website for any unlawful or prohibited activities, including but not limited to:
- Violating any applicable laws or regulations.
- Infringing on any third-party rights.
- Distributing malware or harmful software.
- Engaging in any activity that disrupts or interferes with the website’s functionality.
10. Intellectual Property
All content on our website, including text, images, graphics, and logos, is the property of Fruityments and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
11. Limitation of Liability
Fruityments is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products. This includes, but is not limited to, damages for errors, omissions, interruptions, defects, or delays in operation.
12. Indemnification
You agree to indemnify and hold Fruityments harmless from any claims, losses, damages, liabilities, costs, or expenses (including legal fees) arising from your use of our website or violation of these Terms.
13. Privacy Policy
Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts in [Your Country/State].
15. Changes to Terms
Fruityments reserves the right to update or modify these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review these Terms periodically to stay informed about our practices.
16. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Fruityments
Email: [insert email address]
Phone: [insert phone number]
Address: [insert address if applicable]
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Fruityments!